DRAFT — to be finalized. This preliminary policy will be reviewed and completed before final operations.
If you need help with an order, please contact us at {{ email }} before sending anything back. Do not send a return without instructions from our support team.
The final policy will specify the return window, eligibility conditions, return address, return-shipping costs, and refund timing. Until then, requests will be reviewed case by case, subject to applicable law and the information provided at checkout.